List of FAQ / 常见问题

Geph 5.3.1 has IP leaks?! I can't use Gemini. / 5.3.1 版本泄露 IP?谷歌 Gemini 无法使用

Geph does not leak your IP address! Google decides an IP's physical location not based on where that IP is physically located, but using a sophisticated algorithm involving traffic patterns from that IP. This means that if, for example, many users in China user the Tokyo exit, eventually Google labels the Tokyo exit as located in China. We are actively looking for solutions to this problem; for now, you can use Gemini from the Taiwan exit!

迷雾通没有 IP 泄露:谷歌判断用户地区不是根据 IP,而是各种整体流量特征。这会导致如果比如很多中国人使用东京出口,时间长了东京出口的IP就会被标为坐标中国。我们正在解决这个问题;目前测试台湾出口可以使用 Gemini。

I used up all 5G of my Basic plan and bought another 5G/month. Why am I still getting Free speed? 这个月买的轻量版 5G 流量用完了,又买了一个月轻量版,为什么还有限速?

The Basic plan gives you 5GB per month: if you purchase another month of Basic, it gives you 5GB next month, not more bandwidth this month. Basic is designed for mobile or occasional usage. We recommend you upgrade to Unlimited Plus!

轻量版是每月 5GB:如果本月的 5G 用完了,再买一个月轻量会给您下个月 5G。下月之前还会是免费速度。这种情况我们建议您升级到无限量 Plus 套餐;轻量版适合手机用户或偶尔使用的用户。

Can I log in with my username & password in Geph 5.0+? / 5.0后还能否用用户名和密码登录?

Yes: select "Migrate from old version" each time when you log in.
可以:每次登录时选择 “从旧版本迁移” 即可。

I bought Unlimited between Nov 11-15; why did I not receive the bonus? / 我在11.11-15之间买了无限量Plus,怎么没有收到多买多送?

If you read the promotion closely, only 5556 lucky users won the bonus! If you did not receive a notification in your Geph app that you won, then unfortunately you were not one of the lucky winners!
如果您仔细阅读活动通知,即可看到只有5556幸运用户得到了多买多送的福利。如果您没有在APP里收到中奖通知,即是没有获奖!

(Nov 17, 2025) My Geph connection is unstable recently from inside China / 迷雾通在国内最近连接不稳定

One of the important Geph bridges for Chinese users was problematic, causing connections to frequently get dropped. We have taken this bridge offline and the problem should be resolved!
国内用户最重要的桥服务器之一出了问题;我们已经停止使用此服务器,问题应该已经得到缓解。

(Nov 18, 2025) Geph is broken! / 迷雾通不好用!

Due to the massive Cloudflare outage, many of Geph's services were disrupted. We've already moved key pieces off of Cloudflare, and everything should be functional again.
由于 Cloudflare 今日大规模故障,迷雾通很多服务也受到了影响。我们已经把设施转离 Cloudflare,一切都应恢复正常了。

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